Privacy policy

Effective Date: May 24, 2026

Welcome to Laptop Guru. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or purchasing products from our online store.

Information We Collect

When you place an order, contact us, or use our website, we may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information
  • Order history

We may also collect limited technical information such as your IP address, browser type, device information, and website activity through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Respond to inquiries
  • Improve our products and services
  • Send order updates and important communications
  • Enhance website performance and user experience

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share necessary information with trusted third parties such as payment providers and delivery partners strictly for order processing and business operations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your information, no online system can guarantee complete security.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings if you prefer.

Your Rights

You may contact us at any time to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Ask questions regarding how your information is used

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

Laptop Guru 
Digital Shopping Mall, 2nd Floor, Shop F28
Moi Avenue, Nairobi CBD, Kenya

Email: orders@laptopguru.co.ke